Third Party Reviews

Linda West | July 18, 2018 |

"Their wait was way too long. The girls working there were very good but overworked. It seemed like they were so busy that they didn't get breaks. More help please?"

Jon Teabo | July 26, 2018 |

"I always get a great cut at this store. Top notch service everytime."

Michael DiNino | July 27, 2018 |

"Haircuts have been nothing more spectacular then say a run of the mill, common, every street corner great clips. I can deal with that but it’s the service and tech that earned it a 1 Star. There app has let me down multiple times, the prior check in often does not work. As for service, you can make eye contact, you can wave your arms and the employees do what they can to avoid you. For as much as they charge ($27.00) you would expect Les Schwab service. Today I check in over an hour early per expected wait time, arrived on time, was not greeted but saw my name was ‘“on deck” meaning I was next. I sat down and waited patiently. Fast forward 30 mins, someone, who has not been working comes out, hits a button, deleted my name and calls the person after me. I stood up and asked politely why I was skipped. She proceeded to call the other gentleman’s name. Finally another employee came up front and I posed the same question to her, her response was did you check in? I stated yes, from my phone as I always try to do. Her response, now you have to check in on the computer too. Long story short, bridge burned, hour waisted, won’t be back."

brad roper | July 30, 2018 |

"Good haircut, cheaper than some other places in the mall. The massage is awesome and relaxing"

Doug Cook | August 02, 2018 |

"Hit or miss with stylists. Turn over pretty much gets you a new crapshoot each time."

Richard Kennedy | July 28, 2018 |

"Ultimate place to get a great hair cut and a very relaxing experience."

Andrew N. | July 11, 2018 |

"I have been waiting for an hour , the problem is it said 23 minutes when I check in , I have been on deck almost the whole time, they are definitely under staffed and the girls in there are taking beyond there sweet time for a mediocre haircut at best Well it's been about a week and I was so pissed , literally one of the worst haircuts I've ever had , do not go here , literally my hair was so pooffy after I told her I don't like it pooffy , then she had the nerve to tell me oh I do good fade quit touching it , omg worst ever I will not be back btw cost me 30 bucks , I will got to Joel's VIP in Tacoma from now on !!! See my review there with pics"

Randy R | June 19, 2018 |

"Awesome haircut and scalp massage!"

gotTURNIPS | June 10, 2018 |

"I told them to keep the length ant the top and they cut it all off, for once i was happy about my appearence as a whole but theu ruined it 🖕🖕"

Danielle Schwieger | June 11, 2018 |

"They did a REALLY great job on my son's hair. Only thing I was a little frustrated with is they give you a "line up" when it will be your turn. My son's was 13 minutes. I left him with his dad to go get birthday presents was gone a half hour and when I came back they were still waiting. I don't mind waiting just don't under quote your times."